I’ve worked in the telecoms market for over 25 years, helping IT Leaders and Managed Service Providers to implement effective investment and management strategies for fixed line, mobile and unified communications technologies and services.
Helping to release millions from IT budgets for reinvestment, freeing up IT teams for more strategic work and ensuring that IT leaders can make confident and informed IT investment decisions.
I’ve been lucky enough to collaborate with some amazing clients and teams; working across a wide range of exciting projects, start up businesses as well as with established market leaders.
I’m passionate about developing innovative new business propositions that can deliver great value to both the end customer and the service provider. I’m most at home on the front line, typically focussed on telecoms and networking technologies and services. Helping to bring new ideas to life, or with rapidly delivering results for our clients.
“In the many years that I’ve spent helping businesses to manage and invest in telecoms, the one and only constant I’ve seen, is that too many telecoms networks take their customers for granted, focus exclusively on price and margin and simply don’t proactively look out for their customers’ interests.
IT leaders globally complain about the same repeat issues of poor service, lack of innovation, inaccurate billing, inflexible contracts and services that simply didn’t deliver the promised benefits.
My business values are pretty simple. Put the customer first, deliver great proactive service and value, and work with clients that in turn value that support.”
